FAQ

How should interested customers contact me?

Please visit my about page, or email me at impressionsbyelise@gmail.com - I’d love to hear from you.

Do you accept commissioned projects?

I welcome commissions in my own personal style; get in touch and let's discuss your requirements.

What are your payment terms?

I take payment via Paypal or Square, so feel free to ask for the option that suits you best. If you decide to purchase through my website shop, please choose a suitable shipping option or get in touch for local North London delivery or pick up.

Do you offer instalment payment plans?

Yes! I know that art is an investment and I try to make it affordable and as easy to purchase as possible. Please do enquire about payment plans, I’m always happy to help.

Do you have a return policy?

Yes, you can return a painting within up to two weeks if it's not what you expected. Please see my full returns policy in my website footer.

What shipping options do you offer?

Your painting will be shipped within 5-7 working days and will be packaged safely and securely. Please note if you are in an EU country or internationally outside the UK, your country may charge you a customs fee.

Do your paintings come with a certificate of authenticity?

All of my original work is signed on the back and will come with a signed certificate of authenticity, if requested.

What countries has your art been sent to? 

As I ship internationally, my art has been added to collections in Canada, USA, Italy, South Africa and Australia - just to name a few!

Are you interested in being contacted by galleries or agents?

Please feel free to message me, I am open to being contacted by galleries or art representatives interested in my work.

Do you accept visitors at your studio?

Please get in touch if you'd like to come visit my North London studio in person or arrange a virtual tour.

Do you help customers with the selection of frames / view art in situ?

I can help you select the right frame for your new piece of art, or advise you on different options. I can also arrange framing in some circumstances for an extra cost. I am happy to provide pics of how one of my pieces will look in a room in your home - a little inspo always helps!

International sales

Deliveries may be subject to customs fees or import taxes on arrival in certain countries, however these are out of my control. Please note it will be the responsibility of the customer to pay any such fees. Please note this also applies to EU countries as a result of Brexit.